Do we keep our load board accounts?
Yes. Laneflare reads the alerts your boards already email you. You keep your subscriptions and logins, and bids go out from your own mailbox.
Will it send bids without us?
Only in auto mode, and only bids that pass every limit you set: rate floor, miles out, trusted brokers and bids per hour. Turn it on for the night or any time nobody is watching the board; the rest of the time a dispatcher approves each bid, and every bid is logged.
Will brokers know a bot wrote the bid?
Bids go from your own mailbox with your dispatcher's signature, in wording you set and approve. There are no robocalls, and the whole thread stays on the load.
Sprinters, box trucks, straight trucks?
All of them. Each truck has its dimensions, payload and equipment, and loads are matched to what fits.
Do you charge per user?
No. Plans are priced per fleet, so adding a dispatcher, a night-shift person or your accountant costs nothing extra.
What does the pilot cost?
Nothing, and no card is needed. If you pick a plan after the two weeks, your board, trucks and rules carry over and setup is included. If not, we delete your data.
Can we use it without the AI parts?
Yes. Fleet is the board and the TMS: orders, dispatch, documents, invoices and drivers. Add the AI Dispatcher when you want auto mode.
Who do we call when something breaks?
The person who set up your fleet. You get a direct email and phone number, and a reply within one business day.
Who owns the data, and is our mailbox safe?
You own your data and can export it any time; it is deleted when you leave. Mailbox access is limited to sending bids and reading load and broker mail, and stored credentials are encrypted.
You're a small team. What if you disappear?
The contract covers backups, monitoring and support, and your data is always exportable.